Privacy Policy

This policy describes how Educa Media collect, process, use and share information about you.

This Privacy Policy applies to all of Educa Media's games, whether on your computer, mobile device, website, console, PC or platform including Facebook (each a "Game" and collectively the "Games") ). It also applies to our marketing and advertising campaigns on all platforms and other services we may provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."

By downloading, accessing and/or playing our games or other services, you agree to the use of your information in accordance with this Privacy Policy. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.

1. Collection of information

The information we collect from you depends on the context in which you provide it and use our Services. We collect the following categories of information: identifiers, internet or other similar network activity, commercial information, geolocation data, and inferences drawn from other personal information. More details about these categories of data are provided below, and the business and commercial purposes for which we collect personal information is described in the Use of Information section.

1. Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, interact with other users, upload images to our servers, request customer support, sign up to receive newsletters, participate in surveys or otherwise communicate with us. The types of information we may collect include your username, password, email address, photos, and any other information you choose to provide.

2. Information We Collect Automatically When You Use the Services

When you access or use our Services, we automatically collect information about you, including:

a) Usage Information: We collect information about your use of our Services, including gaming service ID, levels completed, game scores, time spent using our Services, and other game play information.

b) Log Information: We log information about your use of our Services, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our Services.

c) Hardware Information: We collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, browser mobile network information, list of other BNEI mobile applications installed on the device, MAC address, IP address International Mobile Equipment Identity (“IMEI") number and other unique device identifiers made available by the operating system of your device.

d) Location Information: We may collect information regarding the geographic location of your device each time you use the Services provided on iOS or Android platforms or otherwise consent to the collection of this information. You may withdraw consent for the collection of platform provided location data using the settings on your device. Your location is stored for the period specified in the Services before collection.

e) Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information (which may include personal information), and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your computer hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits.

f) Profile Information: We create profiles based upon your preferences, characteristics, behavior and other information from your use of the Services, and with your consent, we combine that information with information from other sources.

3. Information We Collect From Third Parties

We may also obtain information from other sources as far as it is necessary to perform our Services, and combine that with information we collect through our Services. For instance, we may collect game ranking and achievement status from your console or mobile operating system game center application. We also obtain publicly available information from social media monitoring service platform. If you create or log into your BNEI account through a third-party platform (such as Facebook or Twitter), we will have access to certain information from that platform, such as your name, birthday, and profile picture, in accordance with the authorization you give to such platform. Additionally, when you complete in-app purchases, we may collect information about you from the provider of your device operating system when they process the purchases on our behalf. Please note that we do not receive your payment method information from the operating system providers. In other cases, we will ask you to authorize us to collect, store, and use personal information from third parties.

2. Collected information may be used in the following ways

(A) REGISTRATION INFORMATION:

(i) to create your profile and so you can access our Products;

(ii) to identify you when you sign-in;

(iii) to give you access to your user preferences;

(iv) to contact you for your views on our Products;

(v) to notify you of changes or updates to our Products;

(vi) for marketing purposes, based on your communication preferences.

(B) BILLING INFORMATION:

(i) to verify your purchase of our Products and process any refunds;

(ii) to reply to any queries and questions and to resolve problems;

(iii) to carry out analysis and research to develop our Products;

(iv) to protect you and our Products by seeking to detect and prevent fraud or other acts in breach of our user agreements or policies relevant to our Products.

(i) to provide you with an optimal experience;

(ii) to understand how you interact with our Products

(iii) to provide Products you request;

(iv) to measure and analyse the use and effectiveness of our Products;

(v) to understand which of your devices are using our Products and playing our videogames;

(vi) to provide safe and fair gaming environments;

(vii) to customise and optimise the targeting of our advertising both within our Products and across our websites;

(viii) to operate and improve our Products;

(ix) to fix errors.

(D) FEEDBACK / SURVEYS / USER RESEARCH:

(i) to reply to your questions or queries;

(ii) to record comments and information which you provide on our gaming forums;

(iii) to conduct analysis and research to improve and develop our Products.

(E) THIRD PARTY INFORMATION:

(i) to enable us to provide tailored offers to you;

(ii) to facilitate sharing on social networks;

(iii) to facilitate your gameplay.

(F) INFORMATION FROM PUBLICLY AVAILABLE ONLINE SOURCES:

(i) to understand the community sentiment about our Products.

(G) INFORMATION ABOUT YOUR USE OF OUR PRODUCTS:

(i) to track the performance of our Products;

(ii) to communicate with our platform operators and partners;

(iii) to improve our advertising and targeting systems.

(H) INFORMATION ABOUT YOUR PARTICIPATION IN SWEEPSTAKES:

(i) to verify your identity; and

(ii) to distribute prizes to you.

(I) INFORMATION ABOUT YOUR USE OF SOCIAL MEDIA PLUG-INS:

(i) to allow you to easily share our content via social media platforms.

(J) INFORMATION FROM ANTI-CHEAT AND ANTI-HACKING TECHNOLOGIES: :

(i) to detect illegal or malicious activity in our Products.

(K) INFORMATION FROM LIVE-OPS SOFTWARE:

(i) to provide certain in-game features and functionality.

(L) INFORMATION FOR USER ACQUISITION AND CORE / CUSTOM / LOOKALIKE AUDIENCES:

(i)to acquire new users for our Products, to measure the performance and effectiveness of our marketing campaigns and help us build Core, Custom and Lookalike Audiences for analytics and marketing purposes.

3. Who do we disclose your information to

We use some third parties to help us deliver the best possible experience (e.g., cloud services to back up your data, support ticketing and fraud detection). When we use a third party, we only do this to process or store your information for the purposes described in this privacy policy. We also have affiliates around the world who help us deliver the Game Services and we may be required by a court or legal obligation to disclose certain information in some circumstances.

4. Children's Privacy

It is very important to us to protect the health of young children online. Accordingly, we do not knowingly collect or retain personal data or non-personally identifiable information from underage users, except as permitted by law to support our internal operations.

In this Privacy Policy, references to underage users refer to users who have not reached the age of consent to the processing of personal data in their country of residence:

Croatia, Germany, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia - 16 years or younger

Czech Republic, France, Greece, Slovenia - 15 years or younger

Austria, Bulgaria, Cyprus, Italy, Lithuania, Spain - 14 years or younger

US, UK and any EU country not listed above - 13 years or younger.

5. Data Retention

We have a policy of retaining information we collect for a period of up to 180 days. During the period when we hold Information, we may transform and aggregate it such that it no longer is personally identifiable. We may retain the de-identified aggregate data products for more than the retention period to support business critical needs.

Uninstalling applications from your devices does not cause the data that we possess to be deleted. It remains subject to the same data retention and expiration policies.

6. Your information security

We operate its services globally. To the extent permitted by applicable law, your personal data may be transferred to and stored in countries other than your country of residence, including the United States, for the purposes outlined in this Privacy Policy. The data protection laws of these countries may differ from those of your country.

If we transfer your personal data from the UK or the EEA to another country (including the US), we ensure a similar level of protection for your personal data as the UK or EEA (as applicable) by ensuring that at least one of the following safeguards:

Your personal data is transferred to countries that the European Commission (or the UK government, if you are located in the UK) consider to provide an adequate level of protection for personal data as the UK or the European Economic Area, as applicable.

We use certain contracts approved by the European Commission (or the UK Information Commissioner's Office if you are located in the UK) when we engage with service providers.

We have appropriate legal, organizational and technical security measures in place to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorized way, improperly altered or disclosed. We also limit access to your Personal Data to employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Contact us

If you have any questions or concerns about any matter relating to this Privacy Policy, including exercising any of your rights, please contact us at: muhammad.azmi.hafidz@gmail.com